WhatsApp Business is an application that can help users communicate with clients. It can facilitate the direct communication between the users and clients, without involving other social platforms. WhatsApp Business can promote the development and communication between enterprises and their customers, so that they can conduct efficient talks and business cooperation.
Establishment of a good image of your company
WhatsApp Business is business tool for enterprise that can help enterprise users establish a favorable image. You can establish your own business image in WhatsApp Business by editing your business profile and leaving your contact information to facilitate more effective communication with customers. It is quite important to have a favorable image when communicating with other. As long as you do this perfectly, you will enjoy the convenience and benefits of the development of your business.
Better customer services
When you are off of WhatsApp Business, you can send a message introducing yourself to customers by using the leave message or setting a greeting message when customers send you a message for the first time. Wired fixed telephone numbers are also supported by WhatsApp Business, which you can use through WhatsApp Business and receive messages from your customers. When verifying the phone number, please select the "Call Me" option to receive the verification code through voice call.
Multiple application interworking
You can use WhatsApp Business and WhatsApp Messenger on your mobile phone at the same time, but each app must have a different phone number. WhatsApp web version can also help you reply to your customers directly and efficiently on your computer.
WhatsApp Business from Meta
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:
• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.
• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.
• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.
WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.
*Data charges may apply. Contact your provider for details.
Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.
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