<div class="tab-content-content">The Kao Collemo! app is designed for loyal Kao product users, offering a unique opportunity to receive Kao products in exchange for points earned through various activities within the app. The primary method of earning points involves scanning the barcodes of Kao products found in the user's home. This triggers a scratch lottery where users can accumulate hearts, the in-app currency. These hearts can then be redeemed for a selection of Kao products available in the app's prize exchange. Once a user has accumulated enough hearts to exchange for three Kao products and has provided their delivery information within the specified timeframe (March 31, 2026), the products will be shipped to their home free of charge. This system encourages users to actively engage with the Kao brand and rewards their loyalty with tangible benefits. The app aims to create a rewarding experience for users by turning everyday household products into opportunities for earning prizes. In addition to scanning barcodes, the app offers alternative ways to earn hearts, catering to users who may run out of products to scan. These methods include watching short video advertisements, participating in simple surveys, and simply launching the app once a day. This ensures that users have multiple avenues for accumulating points and remain engaged with the app even when they have exhausted their supply of Kao products for scanning. The variety of point-earning activities also caters to different user preferences, allowing them to choose the methods that best suit their lifestyles and time constraints. The Kao Collemo! app is particularly appealing to individuals who are already regular users of Kao products, those interested in smart and fun household budgeting, and those keen on saving money through point-based activities and receipt scanning. It is also suitable for users seeking easy-to-use point-earning apps, those who want to supplement their earnings from other point-earning apps, and those who enjoy accumulating points through simple tasks like answering surveys. The app is designed to be accessible to a wide range of users, including those who dislike walking-based point-earning activities and those who prefer to leverage readily available resources like receipts and barcodes to earn points efficiently. Furthermore, the app caters to users who find it cumbersome to store physical receipts and who prioritize using safe and reliable point-earning apps. Overall, the Kao Collemo! app offers a compelling proposition for Kao product users seeking to maximize their household savings and enjoy rewards for their brand loyalty. The app also targets people looking for ways to make the most of what they already have at home, and those sensitive to discounts and special offers. By providing a seamless and rewarding experience, the app aims to foster a stronger connection between Kao and its customers, ultimately driving brand engagement and loyalty.</div><div class="tab-content-content"></div><div class="tab-content-content">The Kao Collemo! app provides a detailed set of guidelines and conditions to ensure fair usage and prevent misuse of the system. The scratch lottery is specifically designed for scanning JAN codes affixed to Kao products that have already been purchased and are present in the user's home. Scanning barcodes at retail locations such as supermarkets, drugstores, or convenience stores is strictly prohibited. Each JAN code can only be scanned once, preventing users from repeatedly scanning the same product to accumulate points unfairly. This measure ensures that the app is used as intended – to reward users for their existing purchases of Kao products rather than encouraging fraudulent scanning practices. Regarding prize distribution, users must complete the exchange of hearts for three products and provide their delivery information by the specified deadline. This requirement ensures that Kao can efficiently manage the logistics of prize delivery and prevent delays or complications. Prize delivery is limited to addresses within Japan and is generally restricted to one delivery per address. However, an exception is made for multiple households residing at the same address. This acknowledges the reality of multi-generational homes or apartment complexes where multiple families may share the same address. Kao aims to deliver prizes within one month of the request, but acknowledges that delays may occur due to high demand or unforeseen circumstances. Users are also notified that the products received may differ from those initially selected due to inventory fluctuations. To ensure compliance with Japanese regulations, Kao requires users to scan at least six JAN codes of Kao products before being eligible for prize delivery. This requirement stems from the Act Against Unjustifiable Premiums and Misleading Representations, which governs promotional activities and aims to protect consumers from deceptive practices. The app also includes a disclaimer stating that users may not be eligible for prizes if they have already won similar prizes in other campaigns conducted by Kao or third-party partners during the same period. This prevents users from double-dipping and ensures that the promotional benefits are distributed fairly among a wider pool of participants. By implementing these safeguards, Kao aims to maintain the integrity of the Kao Collemo! app and ensure a positive experience for all users.</div><div class="tab-content-content"></div><div class="tab-content-content">The Kao Collemo! app implements several measures to address potential issues and ensure a smooth user experience. Kao explicitly states that it cannot be held responsible for delays in prize delivery caused by unforeseen circumstances such as traffic conditions or delivery issues. This disclaimer protects Kao from liability in situations beyond its control. Kao also reserves the right to substitute prizes with alternative products if the originally selected items are out of stock. This ensures that users still receive a reward even if their preferred products are unavailable. However, the company doesn't specify if the replacement product will be of same value or type. If a prize cannot be delivered due to incorrect address information, relocation without notification, or prolonged absence, the user's winnings will be forfeited, and resending the prize will not be possible. This emphasizes the importance of providing accurate delivery information and promptly updating it in case of any changes. Kao explicitly states that users cannot specify the delivery date, time, or method, and that the choice of delivery company is at Kao's discretion. This allows Kao to optimize the delivery process and minimize costs. The app's terms and conditions also state that Kao reserves the right to revoke prizes if a user violates the app's guidelines or engages in fraudulent activity. This serves as a deterrent against misuse of the app and helps maintain fairness and integrity. To ensure compliance with the Act Against Unjustifiable Premiums and Misleading Representations and other related laws, Kao may restrict prize eligibility based on the number of JAN codes scanned. This prevents users from exploiting loopholes in the system and ensures that prizes are distributed fairly. Furthermore, the app stipulates that users may not be eligible for prizes if they have already won similar prizes in other concurrent campaigns conducted by Kao or third-party partners. This prevents users from accumulating excessive rewards and ensures that promotional benefits are spread across a wider audience. These detailed terms and conditions are designed to protect Kao's interests, prevent fraud, and ensure a fair and transparent user experience. Users are advised to carefully review these terms before participating in the Kao Collemo! app to fully understand their rights and obligations.</div>